Niagara County Social Services Says HEAP Application Process Begins November 1

Niagara County Social Services Commissioner Meghan Lutz today announced that the 2023-2024 Home Energy Assistance Program (HEAP) application window will open on Wednesday, November 1, 2023 with a streamlined application process.  Applications have already been sent to qualified individuals that received HEAP last year and meet the Early Outreach criteria. 

“We know how important HEAP is to helping many families keep their homes warm in the winter,” said Lutz.  “That why it is so important that people get their applications submitted once the HEAP application process begins.”

For those who have not been notified that they qualify for Early Outreach, HEAP applications are not available until November 1, 2023.  After November 1, applications can be filed on-line at, by mail or in person at the Niagara County Department of Social Services offices at 301-10th Street, Niagara Falls or 20 East Avenue, Lockport.

Seniors can obtain help through Niagara County’s Office for the Aging (OFA) at 111 Main Street, Lockport, where staff will be available to assist with Early Outreach application completion during regular office hours Monday- Friday from 9:00 AM to 4:00 PM.   OFA can be reached at 716-438-4020.

In addition, beginning this week, HEAP funding for 2023-24 furnace repair or replacement is now available.

Questions regarding HEAP should be made to 716-278-8400 or by visiting our website at

Residents can apply on-line at

More information about the HEAP program can be found at