Mental Health & Substance Abuse
If you are a current client receiving services through one of the Department's program services and have been diagnosed with COVID-19 in the last 10 days, have COVID-like symptoms, or had close contact with someone with active COVID-19 illness, please contact the program staff to request a telehealth appointment, or to discuss possible rescheduling of the appointment. 
ADMINISTRATION STAFF DIRECTORY
Laura J. Kelemen, LCSW-R
Director of Community Services
Mountview Campus – Shaw Building, 5467 Upper Mountain Rd., Suite 200, Lockport NY 14094-1854 MAP
Telephone: (716) 439-7410 Fax: (716) 439-7418 Email: NCDMH@niagaracounty.com
- Deputy Director: Myrla C. Gibbons Doxey, MA LMFT
- Fiscal Administrator: Cindi Wilkins
- Confidential Assistant: LeeAnn Cogar
24 HOUR CRISIS SERVICES
Program Manager: Jodi McKay, LCSW Telephone: (716) 285-3515
HOME & COMMUNITY BASED SERVICES (HCBS) & ASSISTED OUTPATIENT TREATMENT (AOT) PROGRAMS
Program Supervisor / AOT Coordinator: Gillian Henry-Game, LCSW-R Telephone: (716) 285-3515OUTPATIENT COUNSELING & WELLNESS SERVICES & TRAUMA SPECIALTY SERVICES
- Lockport Clinic Supervisor: Carol Ross, LCSW-R
- Clinical Supervisor: Christopher Kijowski, LCSW-R
Lockport Location
Mountview Campus – Shaw Building
5467 Upper Mountain Rd., Lockport NY 14094-1854 MAP
Telephone: (716) 439-7400 Fax: (716) 439-7521
Niagara Falls Clinic Supervisor: Mary Webb, LCSW-R
Clinical Supervisor: Christopher Kijowski, LCSW-R
Niagara Falls Location
Trott Access Building, 2nd Floor
1001 Eleventh St., Niagara Falls 14301 MAP
Telephone: (716) 278-1940 Fax: (716) 278-1943
Both Clinics business hours are Mondays 8:30 a.m. - 7:00 p.m. and Tuesdays through Fridays 8:30 a.m. - 4:30 p.m.
Please visit the Niagara County Counseling & Wellness Services page for more information on specific Walk-In Hours for new clients seeking treatment.
SERVICES PROVIDED
- 24 Hour Crisis Services
- Adult Single Point of Access (ASPOA)
- Assisted Outpatient Treatment (AOT)
- Child Single Point of Access (CSPOA)
- Counseling & Wellness Services
- Crisis Services Coordination
- Forensic Case Management
- Hope House
- Hospital Diversion
- On-site Education/Training/Presentations/Tabling
- Partnership for Healthy Aging
- Trauma Specialty
Coalition/Networks
Community Network of Care (CNOC) for Children & Families in Niagara CountyNiagara County Suicide Prevention Coalition
Community Services Board
Community Services BoardOther Information
SAFE Act Reporting for ProfessionalsService Agencies and Programs
State Agencies
NCDMH Compliance Program
NCDMH Notice of Privacy Practices
Departamento de salud mental del Condado de Niagara Aviso de Practicas Privadas
NCDMH Grievance Procedure
Our Mission, Vision, and Values
The Mission of the Niagara County Department of Mental Health and Substance Abuse Services (NCDMH) is to engage and empower people in Niagara County to achieve optimal health and quality of life, using both community and individualized approaches.
Our Vision is that we will transform the overall wellness of our community through a comprehensive network of innovative, compassionate, and efficient behavioral health services.
Our Values:
Achieving Outcomes
We do our jobs with intense focus and effort because we believe people can succeed.
Collective Ownership
We demonstrate commitment and accountability through the combined efforts of our team.
Innovation
We are leaders in change, igniting and cultivating efforts that result in individual and system transformation.
Optimism
A positive outlook allows us to persist, to be resilient, and to inspire those around us.
Respect
We acknowledge and honor the fundamental value and dignity of all.
Strong Partnerships
We develop and engage in strong partnerships so that we can be unified in purpose.