Exam results generally are not received for at least ninety (90) days.  Please do not call the office asking about results.  If the eligible list is not found online then we have not received results. 

Civil Service Office, 111 Main St., Suite G2, Lockport 14094-2740

Email:  civilservice@niagaracounty.com

Telephone:  (716) 438-4071 (you will be directed to leave a message)

Hours: 8:00am - 4:00pm, Monday - Friday

If you completed an online application and chose to mail a check or money order, it should be made payable to Niagara County Civil Service and mailed to 111 Main Street - Suite G2, Lockport, NY 14094.

Electronic correspondence (admission notices, canvass letters, grade letters, etc.) is sent from noreply@niagara.mycivilservice.com so please add this to your address book so messages aren't sent to your Junk Mail.  The subject will be Niagara County Civil Service – New Letter. Please be sure to open and respond appropriately to all correspondence. 

Civil Service Webpage 

Human Resources Department Webpage

For emergency closing information that may affect an exam listen to WBEN Radio, 930.

Contact Information Change Form - for address, phone, and name changes

Information, Forms, & Policies

• Alternate Test Date Policy - Alternate test dates are administered in our office and will be Monday-Friday 8am-4pm only.  Candidates must be tested within one (1) week from the date of availability.  Requests due to employment will not be approved.
• Canvass Letter Information
• Civil Service Reference Guide
• Civil Service FAQ's
• Contingent Permanent Rule XV
• Correction Officer Exam Requirements Policy
• Declination Form
• Firefighter/Fire Driver Exam Requirements Policy
• Important Examination Information for Candidates     
• Important Information for Disabled Veterans
• Layoff Information for Employees
• Medical & Physical Fitness Standards and Procedures for Police Officer Candidates
• Physical Fitness Test Qualifications
• Police Officer Examination FAQ    
• Probationary Terms & Rule  
• Provisional Employee Notice     
• Public Service Loan Forgiveness Form 
• Residency Verification Document List
• Rule of Three
• Section 55-a Employment Program
• Special Testing Arrangements Information
• Tolerance Policy
• Transfer Form & Guidelines 
• Transcript Policy
• Veteran Credit Information Sheet

Information on taking Civil Service Exams

• How to take a written test
• Questions and Answers
• State civil service website
•   Navigating the Civil Service Exam Process - Helpful video about taking NYS Civil Service exams.  Most of the information is applicable to taking Niagara County civil service exams.

Civil Service Rules & Appendices

Niagara County Rules and Appendices for the Classified Civil Service - July 17, 2019