Niagara County Social Services
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As a result of the COVID-19 pandemic, the New York State Office of Temporary and Disability Assistance (OTDA) is automatically extending certain TA/MA/SNAP and SNAP only recertifications scheduled to expire in March, April, May, and June for a period of six (6) months (see link). The COVID-19 pandemic prevented some households from submitting recertification forms in a timely manner.

For more information please click on the following links: (English) |  (en Español)


Temporary Assistance

Location: Lockport Office, 20 East Avenue, Lockport, NY

Walk-in Hours: Monday through Friday, 8 a.m.- 3:45 p.m.

Telephone Hours: 8 a.m.- 4 p.m.  (716) 278-8400


Location: Niagara Falls Office, 301 10th Street, Niagara Falls, NY

Walk-in Hours: Monday through Friday, 8 a.m.- 3:45 p.m.

Telephone Hours: 8 a.m.- 4 p.m.  (716) 278-8400 

Temporary Assistance is a federally-funded program formerly known as Public Assistance and is intended to help families who have little to no income.  It provides assistance to families who may have a member who can't find work, is unable to work or has a job with insufficient income.

Temporary Assistance to Needy Families (TANF) provides benefits to an eligible family for a maximum of 60 months in a lifetime.

Safety Net Assistance provides benefits to single persons and childless couples for a maximum of two years in a lifetime.  There are intake workers in both Niagara Falls and Lockport who review applications, interview applicants and explain the regulations or the programs.  More information can be obtained at:  For more information about eligibility, please go to 

The Niagara County 2020-21 TA and SNAP Employment Plan

Information for Non-Parent Caregivers Caring for Children

  • Calling 2-1-1 (Upstate), 3-1-1 (NYC) will provide SFSP information
  • USDA National Hunger Hotline:  866-3-HUNGRY or 877-8-HAMBRE
  • More information can be found at:
  • Online mapping tool is available to locate the nearest open sites:
  • You may also use the text hotline - texting "food" or "comida" to 877-877 will provide the closest open site data information