Niagara County Social Services

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Until further notice, the Niagara County Department of Social Services is asking all clients with an appointment to not come in for scheduled appointments or nonemergency services. Our Niagara Falls and Lockport offices are open for emergencies only from 8am-3:45pm. All clients appearing in person will be screened and referred to contact us by phone or visit us online if necessary. The phone number for the Niagara County Department of Social Services is 278-8400.

Notice:

As a result of the COVID-19 pandemic, the New York State Office of Temporary and Disability Assistance (OTDA) is automatically extending certain TA/MA/SNAP and SNAP only recertifications scheduled to expire in March, April, May, and June for a period of six (6) months (see link). The COVID-19 pandemic prevented some households from submitting recertification forms in a timely manner.

For more information please click on the following link: (English) | (en Español)

We cannot act on the information that is emailed to us. CHILD ABUSE calls must be reported to the NYS Child Abuse Hotline at 1-800-342-3720

Without a Hotline report, we CANNOT investigate!