2019 Novel Coronavirus (COVID-19)

  Our contact tracers are working through an unprecedented amount of cases. If you test positive for COVID-19 or have been in close contact with a confirmed positive case, be sure to stay home and follow these key actions:

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Prevent Getting Sick: Wash your hands often, put 6 feet of distance between yourself and people who do not live in your household, cover your mouth and nose with a mask when around others, cover coughs and sneezes, clean and disinfect, and monitor your health daily.

Masks & Face Coverings: Individuals must wear face coverings when they are in public and are within six feet distance from other individuals; or in a situation or setting where they are unable to maintain six feet of distance from other individuals; or in a public or private transportation carrier or for-hire vehicle.

If you have symptoms of COVID-19, call your primary care physician. If you do not have a doctor, call an urgent care facility before going. Always call ahead if you have signs and symptoms.

Travel Advisory for Entering or Re-Entering New York

The travel guidelines require all New Yorkers, as well as those visiting from out of state, to take personal responsibility for compliance in the best interest of public health and safety. If you travel (or plan to travel) from another state, territory, or country, you’ll need to be aware of the travel advisory & what is required of you:

For general inquires, call the NYS COVID Hotline: 1-888-364-3065

New York State Department of Health regulates hospitals, nursing homes, assisted living facilities, home care and hospice.
If you have a question or a complaint about a health care facility, call the New York State Department of Health at:


(800) 804-5447

Nursing Homes:

(888) 201-4563

Home Care and Hospice:

(800) 628-5972

Adult Care and Assisted Living:

(866) 893-6772

Crisis Services

If you or someone you know is experiencing mental or emotional distress, including thoughts or plans of suicide or harm to others, call the Niagara County Crisis Services 24-Hour phone line at (716) 285-3515 for free, confidential support, information and referral. If it's an emergency situation, please call 911. There is Help - There is Hope.

Stay Home. Stay Safe. Stay Healthy.

Novel Coronavirus - Calling on All New Yorkers :45

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