Medical Assistance

For more information please click on the following links: (English) |  (en Español)

Location: Lockport Office, 20 East Avenue, Lockport, NY

Walk-in Hours: Monday through Friday, 8 a.m. - 3:45 p.m.

Telephone Hours: 8 a.m. - 4 p.m.  (716) 278-8400 

Medicaid is designed for low-income people who are unable to pay for medical care. Eligibility, is based on income and resources.

In most situations, unless you are disabled, over age 65 and/or receive Medicare, your application must be processed by the N.Y. State Department of Health.  Call 1-855-355-5777 to apply by phone or to obtain a list of Certified Application Counselors or Navigators in our area, who can help you apply.  You can also receive this information or apply online at

For the Community Service Society of New York, Public Policy and Education Fund, when you call the 1-800 number your press #2 for Erie and Niagara County's.  You get an operator who takes the client's information and then passes it to a navigator to contact the client to arrange for a place to meet.  They could meet at the client's house, or the library, or any place the client feels comfortable.   View a list of Navigators in Niagara County.