Compliance Manual Policies And Procedures

Medicaid Compliance Manual Policies & Procedures


Niagara County Department of Health (NCDOH) Nursing Division holds itself to high standards of accountability for clinical, business and financial management.

In all agency endeavors, NCDOH Nursing Division employees are guided by the following agency philosophy: honesty, integrity, respect and fairness in all dealings with patients, vendors/suppliers, employees and the community.

In carrying out this philosophy, NCDOH Nursing Division has implemented and maintains a compliance program that emphasizes:

Prevention of wrong doing, whether intentional or unintentional; and

Reporting and investigation of questionable activities and practices, without consequences to the reporting party; and

Timely correction of any situation which puts the agency, its leadership, staff or patients at risk; and

The time frame for investigations, unless in the case of an extreme urgency, shall be one week.

Any interested party can report, without fear of retaliation, suspected instances of waste, fraud, abuse or any other questionable activity or practice.  Reports may be submitted by mail, telephone, fax or e-mail.

Compliance Officer: Stacy Knott (716) 278-8596
Compliance Hotline: (716) 278-1935
Compliance Fax: (716) 278-1936


Niagara County Department of Health
Nursing Division – 3rd Floor
1001 11th Street
Niagara Falls, NY 14301-1201