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Health Insurance Information, Counseling, and Assistance Program (HIICAP)

HIICAP provides Medicare beneficiaries with free, unbiased information and assistance related to health insurance.

A HIICAP Counselor can:Insurance agent

  • Help you understand your medical bills
  • Help you understand your health insurance policies
  • Provide information on Long-Term Care Insurance
  • Provide information on Medicare Managed Care
  • The service is free and confidential

HIICAP volunteers provide services at sites throughout Niagara County.

Monthly HIICAP Sites:

Lockport Senior Centre
33 Ontario St., Lockport
2nd Tuesday

North Tonawanda Senior Center
110 Goundry St.
North Tonawanda
Every Wednesday 10:00 am - 1:00 pm

John Duke Center 297-9324
1201 Hyde Park Blvd.
Niagara Falls
3rd Wednesday 10:00 am - 12:00 pm

 If these times are not convenient, please call (716) 438-3030 to schedule an appointment.

New York StateWide Senior Action Council, Inc. now has the grant for Medicare Fraud education.  Click on the link below for more information:

NY StateWide Senior Action


Click on the link below for the HIICAP  news:

HIICAP News Winter Reminders 2019

HIICAP News Winter 2019

HIICAP News 2018 LIS

HIICAP News Winter 2018

HIICAP News Summer 2018

HIICAP News Fall 2018 Open Enrollment

The Health Insurance Information Counseling and Assistance Program
needs volunteer counselors to help people understand health insurance options and long term care insurance options.
Training and certification is provided. Make your own hours at a senior center near you.
Call 438-4023 for more information.


The Office for the Aging is funded by the New York State Office for the Aging with Older Americans Act and New York State funds, and by Niagara County.

Contributions are welcomed and are used to enhance our programs. Suggested Contributions