Children and Family Treatment and Support Services (CFTSS)

CFTSS Brochure

What are CFTS Services?

Children and Family Treatment and Support Services (CFTSS) are new mental health and substance use services available with NYS Children's Medicaid. They give children / youth (under age 21) and their families the power to improve their health, well-being and quality of life. These services strengthen families, and help them make informed decisions about their care. Services are provided at home or in the community.

Who can get these services?

Children and youth (under age 21) who are covered by Medicaid and have mental health and / or substance use needs can get CFTSS at no additional cost. These services are covered by regular Medicaid or, if enrolled in a Medicaid Managed Care plan*, these services are available through the health plan.

*What is a Medicaid Managed Care Plan?

Medicaid Managed Care Plans are health insurance companies that oversee and coordinate care. Children and youth who are enrolled in a Medicaid Managed Care Plan will get most of their Medicaid benefits through that health plan.

To find out more about CFTSS, contact your healthcare provider, Health Home Care Manager, care coordinator, or Medicaid Managed Care Plan.

How will these services help?

These children's services meet the individual needs of children and their families / caregivers by:

  • Identifying mental health and substance use needs early
  • Providing support in the home and community
  • Preventing the need for emergency room visits, hospital stays, orout of home placements

The CFTSS Services provided by NCDMH include:

  • Therapy Services (Other Licensed Practitioner - OLP):
    • Assessments for mental health and/or substance use needs;
    • Identify strengths and abilities through individual and group therapies;
    • Get individual, group, or family therapy where you are most comfortable.
  • Rehabilitation Services (Community Psychiatric Support and Treatment - CPST):
    • Learn to incorporate therapy goals into everyday life and receive extra support managing medication;
    • Build better relationships and communicate better with family, friends and others;
    • Learn self-care, and use coping skills to manage emotions.

How do I make a referral to NCDMH CFTS Services?

Anyone can make a referral for a child or youth (under age 21) who has Medicaid or a Medicaid Managed Care Plan by either:

  • Downloading and completing the referral application and sending it to the Home and Community Based Services by email, fax or mail (see contact information below) OR
  • Contacting the Home and Community Based Services Supervisor by phone to facilitate a referral to facilitate a referral application.

Program Contact:

Home and Community Based Services Supervisor: Jodi McKay, LMSW
Phone: (716) 285-3515 (this number is also the 24/7 Niagara County Crisis Services Phone line)
Fax: (716) 278-8130