Niagara County Social Services
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HEAP (Home Energy Assistance Program)

Location: Lockport Office, 20 East Avenue, Lockport, NY

Office Hours: Monday thru Friday 8:00 am-3:45 pm

Telephone: (716) 278-8400

Location: Niagara Falls Office, 301 10th Street, Niagara Falls, NY

Office Hours: Monday thru Friday 8:00 am-3:45 pm

Telephone: (716) 278-8400

Keep the Home Fires Burning

HEAP will begin accepting applications for regular benefits on November 18, for the 2013-14 heating season.

To apply for HEAP, contact your local Department of Social Services at the numbers on this page or the Office for the Aging  (716) 438-4016 . For more information on HEAP, visit otda.ny.gov/programs/heap. Anyone can check if they may be eligible for HEAP, and an array of other programs, by answering a few, simple questions online at myBenefits.ny.gov.

Do I qualify?

This money is allocated for all low income, eligible households.  Here is a quick check to see if you qualify. 

HEAP is a seasonal program that runs through the heating season.

HEAP is a one-time grant that is paid in two forms, basic and emergency.  Basic is paid to all income eligible households that meet the criteria under the Income Guidelines for HEAP.  Emergency is paid to all income eligible households that also meet the criteria on the Income Guidelines for HEAP and have a shut off notice or low fuel.  However, the household would have to present proof that there are very little resources to pay any late bill to their vendor.  All HEAP monies are paid directly to the vendor at which time the account would be credited.

Visit the website for details: https://mybenefits.ny.gov/

Here are some other HEAP-related contacts that you may find helpful for a special concern or in case of emergency:

  • Niagara County Office for Aging: 716-438-4016
  • NiaCAP (weatherization program): 716-285-9681  or  716-433-6632 
  • Community Mission Inc.: 716-285-3403 
  • Catholic Charities: 716-282-2351 
  • American Red Cross: 716-299-0900