Departments
Departments of Niagara County
Select a department to view its contact information.
Veterans Service Agency
Location: 111 Main St., Suite 200, Lockport, NY 14094
Telephone: (716) 438-4090 / Fax: (716) 438-4017
Staff Directory:
- Director: Donald J. Thompson
- Service Officer: Dale C. Schnackel
- Stenographer: Mary Kay Biamonte-Schuman
- Typist: Trina Hy
Counseling Hours: Sept-June 9:00 am - 4:30 pm / Jul-Aug 9am - 4pm
Phone Inqury Hours: Sept-June 8:30 am - 5:00 pm / Jul-Aug 830am - 430pm
Our aim is to insure that all veterans and their dependents have access to any benefits to which
they may be eligible as the result of the veteran’s active duty military or naval service. There are benefits due to some reservists and national guardsmen, but this must be determined on an individual basis.
Some of the areas most frequently covered by our office are:
- Service-Connected Disability Compensation
- Nonservice-Connected Disability Pension
- Widows’Dependents’ Pension
- Montgomery G.I. Educational Bill
- Vocational Rehabilitation
- Home Loan Guaranty
- Request for military records
- Request for service medals
- Recording of DD214/Separation papers with the County Clerk’s Office
- New York State Alternative Property Tax Exemption
- New York State Medals for Certain Active Duty Service
- Discharge Upgrade
- Burial Benefits
We are open Monday through Friday except holidays. If you wish to see us please call first, the day you are coming in, to insure that a Service Officer will be available to assist you. If you have any questions about veterans matters you can contact us at the above phone number.








