niagara County - Lockport

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Veterans Service Agency

Location: 111 Main St., Suite 200, Lockport, NY 14094 MAP

Counseling Hours: 9:00 am - 4:00 pm (Monday-Friday)
Phone Inquiry Hours: 8:30 am - 4:30 pm (Monday-Friday) 

Telephone: (716) 438-4090

Fax: (716) 438-4017


Niagara County Veteran's Facebook 

Staff Directory:

  • Service Officer: Al Thompson
  • Service Officer: Chris Butler
  • Support Staff: Trina

Mission Statement:

Our mission is to insure that all veterans and their dependents have access to any benefits to which they may be eligible as the result of the veteran’s active duty military or naval service. There are benefits due to some reservists and national guardsmen, but this must be determined on an individual basis.


  • Service-Connected Disability Compensation
  • Non Service-Connected Disability Pension (such as Aid & Attendance)
  • Widow/Dependent Pension/DIC
  • Montgomery G.I. Educational Bill/Post 911 G.I. Bill/ VA Education & Job Resources
  • Vocational Rehabilitation - at least 10% for a service-connected disability for review
  • Liaison between the Veterans Administration, and all State and Federal Agencies
  • Remote Access Claim Tracking and Submission Process
  • VA Healthcare, VA Home Loan Guaranty and VA Life Insurance
  • Request for military records and service medals
  • NYS Blind Annuity
  • Records of DD214/Separation Papers filed in the County Clerk's Office
  • NYS Property Tax Exemptions (Combat, Service-connected disability, war time era)
  • New York State Medals for Certain Active Duty Service
  • New York State Exempt Parks Pass - need to be 40% for a service-connected disability
  • NYS Thruway Pass (E-Z Pass) - 100% service-connected disability, permanent and total with vehicle adaptability necessary
  • New York State Hunting Licenses and Permits - 40% service-connected disability necessary
  • Discharge Upgrade or Correction to Discharge
  • Burial Benefits - monetary benefit requires at least 10% service-connected disability. Other restrictions apply.
  • American Legion, Veterans of Foreign Wars & (IAVA) Liaisons and Officers
  • Active Municipal Outreach Program and Engagements
  • Active Social Media – Like us at
Helpful links for veterans and their families: